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Tag: Service

Metal Bracelets & Metal Screws

Metal Bracelets & Metal Screws

Although technology has taken us far in the world of time-keeping and manufacturing, some things still rely on good old human vigilance. Case in point, the metal screws used in our metal bracelets. When we ship our watches, we mount them on a leather strap so you can instantly wear the watch when opening the box. However, when you go…

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Watch vs Steam

Watch vs Steam

Water tight watches and steam can cause issues, not because the watch isn’t water-tight but because the steam can warm the air that’s inside the watch. Our Tactical and Classic watch models use rubber gaskets rings (“O” rings) to seal the caseback and crown (the “winding stem”). The caseback is screwed-down tight by our watchmaker; and please make certain the…

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How A Quartz Gets Damaged

How A Quartz Gets Damaged

Here is a basic explaination of how a Quartz-Analog movement can get damaged during a battery swap. All it takes is 1 broken wire in the movement coil, which is a continuous copper wire, and the movement is done. The damage usually occurs when a person pulls back the battery-arm which secures the battery, and scrapes the coil with the…

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Water Damage

Water Damage

Accidents happen… like leaving the crown unscrewed while going diving. If your watch receives water damage, contact us to send it in for an overhaul service including dial reprinting and deep cleaning of your watch movement.

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Watch Terms / Glossary

Watch Terms / Glossary

Alarm:A device that sounds a signal at a pre-set time.  Altimeter:A device that determines altitude by responding to changes in barometric pressure. Analog Display:A display that shows the time by means of hands and a dial. Analog Watch:A watch with a dial, hands, and numbers or markers that present a total display of 12-hour time span. Analog digital refers to…

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Watch Usage Guide

Watch Usage Guide

How to use your Swiss AUTOMATIC (self-winding) watch:If your automatic watch stops, don’t worry it’s not broken, it just merely needs to be wound. The automatic watch doesn’t use a battery to power the hands. Swiss automatic movements (like those found in Rolex or Breitling) have a sweeping seconds hand with a continuous motion due to the spring inside the…

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Service Request Form

Service Request Form

Thank you for your interest in having your timepiece serviced. Please print out this form and include it with your shipment. Then email us and inform us of the tracking number.

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Dial Reprinting

Dial Reprinting

WATCH SERVICE: DIAL REPRINTING We highly recommend that you do not leave the crown of your watch in the open or unscrewed position. If the watch is submerged with an open crown, this can damage the inside components by allowing water into the interior of the watch case. The Classic and Tactical watch models are tested in our vacuum pressure chamber prior to…

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Water-Depth Testing

Water-Depth Testing

Swiss Made Vacuum Water-Resistance Tester Upon final assembly, we run your watch thru the Swiss made Elma vacuum water-resistance tester which checks the gaskets. Once the watch passes this final test, it denotes that your watch is depth rated and safe for diving. Only applies to the Classic and Tactical models; the Aviator watch uses a hand-wind movement, [types of…

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